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PRIVACY POLICY

Visage' MEDISPA
Effective Date: August 6, 2026

Visage' MEDISPA respects your privacy and is committed to protecting the personal, medical, and financial information entrusted to us. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, communicate with our practice, schedule an appointment, purchase products or services, complete forms, or receive services from Visage' MEDISPA.

By using our website, booking an appointment, submitting information to us, or otherwise interacting with Visage' MEDISPA, you acknowledge the practices described in this Privacy Policy.

1. INFORMATION WE MAY COLLECT

Depending upon how you interact with Visage' MEDISPA, we may collect information including:

Personal Information

  • Name

  • Date of birth

  • Mailing or billing address

  • Email address

  • Telephone number

  • Emergency contact information

Appointment and Account Information

  • Appointment history

  • Services requested or received

  • Memberships, packages, prepaid services, and account balances

  • Provider preferences

  • Scheduling and cancellation information

Health and Treatment Information
When necessary for consultation or treatment, we may collect information such as:

  • Medical history

  • Medications

  • Allergies

  • Health conditions

  • Treatment history

  • Treatment notes

  • Consent forms

  • Intake forms

  • Clinical documentation

  • Before-and-after photographs or other treatment-related images

Certain health information may constitute Protected Health Information ("PHI") and may be subject to the Health Insurance Portability and Accountability Act ("HIPAA") and other applicable healthcare privacy laws.

Payment Information
We may collect information necessary to process purchases, deposits, memberships, packages, cancellation fees, and other transactions.

Payment information may be processed through Boulevard or its authorized payment-processing partners. Visage' MEDISPA does not necessarily receive or retain complete payment card information when transactions are processed through third-party payment systems.

Website and Device Information
When you visit our website, certain information may be collected automatically, including:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Referring website

  • General location information

  • Website interaction and usage information

  • Cookies and similar technologies

2. BOULEVARD SOFTWARE

Visage' MEDISPA uses Boulevard as a practice-management and client-experience platform.

Information submitted when scheduling appointments, completing forms, communicating with our practice, making payments, maintaining a client profile, or receiving certain services may be collected, transmitted, processed, or stored through Boulevard and its authorized service providers.

We use Boulevard for functions that may include:

  • Online booking

  • Appointment scheduling

  • Client profiles

  • Intake and consent forms

  • Clinical documentation and charting

  • Treatment records

  • Client photographs

  • Membership and package management

  • Payment processing

  • Appointment reminders

  • Email and text communications

  • Business and client management

Where required, Visage' MEDISPA enters into appropriate agreements with service providers that handle Protected Health Information on our behalf.

3. HOW WE USE YOUR INFORMATION

We may use information collected from you to:

  • Schedule and manage appointments

  • Provide consultations, treatments, and services

  • Maintain appropriate client and patient records

  • Communicate regarding appointments

  • Send appointment confirmations and reminders

  • Process payments, deposits, memberships, and purchases

  • Manage packages, prepaid services, and account balances

  • Respond to questions and requests

  • Provide customer service

  • Improve our services and client experience

  • Maintain the safety and security of our practice and systems

  • Comply with legal, regulatory, professional, and recordkeeping requirements

  • Send marketing communications when permitted by law and consistent with your communication preferences

4. PROTECTED HEALTH INFORMATION AND HIPAA

Certain services provided through Visage' MEDISPA may involve Protected Health Information governed by HIPAA or other applicable healthcare privacy laws.

Where HIPAA applies, PHI will be used and disclosed only as permitted or required by applicable law.

This website Privacy Policy is not intended to replace any separate Notice of Privacy Practices that may be required for healthcare services subject to HIPAA.

If there is a conflict between this Privacy Policy and an applicable Notice of Privacy Practices regarding PHI, the Notice of Privacy Practices will govern the use and disclosure of that PHI.

5. CLIENT PHOTOGRAPHS

Visage' MEDISPA may take photographs or other images for treatment planning, documentation, progress monitoring, and maintenance of appropriate clinical records.

Treatment photographs that form part of a client's medical or clinical record will be protected in accordance with applicable privacy requirements.

We will not use identifiable client photographs, before-and-after images, testimonials, or treatment information for advertising, social media, website content, or other promotional purposes when authorization is legally required unless the client has provided the appropriate authorization.

Declining authorization for promotional use of photographs will not affect a client's ability to receive treatment.

6. TEXT MESSAGES AND EMAIL

If you provide a mobile telephone number or email address, Visage' MEDISPA may use it for communications such as:

  • Appointment confirmations

  • Appointment reminders

  • Scheduling communications

  • Follow-up communications

  • Account or service-related notices

  • Other communications related to your relationship with our practice

Where permitted and with any consent required by applicable law, we may also send promotional emails or text messages concerning services, events, specials, or other Visage' MEDISPA information.

Consent to receive marketing communications is not a condition of purchasing goods or services.

You may opt out of promotional text messages by replying STOP when that functionality is available. You may unsubscribe from promotional emails using the unsubscribe option included in the communication.

Message and data rates may apply.

7. WHEN WE MAY SHARE INFORMATION

Visage' MEDISPA does not sell your medical information.

We may disclose information when reasonably necessary to operate our business, provide services, process transactions, or comply with applicable law.

Information may be shared with:

  • Authorized Visage' MEDISPA staff and providers

  • Boulevard and other technology providers used to operate our practice

  • Payment processors

  • Professional advisors and service providers

  • Healthcare providers when appropriate and legally permitted

  • Government, regulatory, or law-enforcement authorities when required by law

When HIPAA applies, disclosures of PHI will be made in accordance with applicable HIPAA requirements.

8. DATA SECURITY

Visage' MEDISPA uses reasonable administrative, physical, and technical safeguards designed to protect personal and health information from unauthorized access, loss, misuse, alteration, or disclosure.

Access to sensitive client information is limited to individuals who require access to perform authorized job responsibilities.

Although we take privacy and security seriously, no electronic transmission, website, database, or storage system can be guaranteed to be completely secure.

9. THIRD-PARTY SERVICES AND LINKS

Our website or communications may contain links to third-party websites, services, social-media platforms, payment providers, or other external resources.

Those third parties may maintain their own privacy policies and practices. Visage' MEDISPA is not responsible for the privacy practices of third-party websites or services that we do not control.

10. COOKIES AND ANALYTICS

Our website may use cookies and similar technologies to operate the website, remember preferences, understand website traffic, improve performance, and evaluate marketing effectiveness.

Third-party website or analytics providers may also collect information according to their respective privacy policies.

You may be able to restrict certain cookies through your browser or device settings.

11. CHILDREN'S PRIVACY

Our website is not intended to knowingly collect personal information directly from children under the age of 13 without appropriate parental or legal guardian involvement.

For services provided to minors, Visage' MEDISPA may require consent from a parent or legal guardian as required by applicable law and practice policy.

12. YOUR PRIVACY CHOICES

Depending upon applicable law and the type of information involved, you may have rights concerning your personal information.

You may contact Visage' MEDISPA regarding:

  • Updating or correcting contact information

  • Communication preferences

  • Marketing opt-outs

  • Questions regarding information maintained by our practice

  • Requests concerning medical records or PHI

Rights involving medical records and PHI may be governed by HIPAA, New York law, and our Notice of Privacy Practices.

13. RECORD RETENTION

Visage' MEDISPA may retain personal, transaction, treatment, and medical information for the period necessary to provide services, operate our business, comply with professional and legal obligations, resolve disputes, and maintain required records.

Medical and treatment records may be subject to retention requirements that prevent us from immediately deleting information upon request.

14. CHANGES TO THIS PRIVACY POLICY

Visage' MEDISPA may update this Privacy Policy periodically to reflect changes in our services, technology, business practices, or applicable legal requirements.

The updated policy will be posted with a revised effective date.

15. CONTACT US

If you have questions regarding this Privacy Policy or Visage' MEDISPA's privacy practices, please contact:

Visage' MEDISPA
East Setauket, New York
Email: [INSERT BUSINESS EMAIL]
Phone: [INSERT BUSINESS PHONE NUMBER]

For questions specifically involving Protected Health Information, medical records, or HIPAA privacy rights, please indicate that your inquiry concerns patient privacy or medical records so it can be directed appropriately.

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